Email

hello@colorsbound.com. We answer within 48 hours. There is no phone line, and nobody will call you.

Stop the renewal

Account › Plan › Cancel renewal. The plan keeps working until the end of the year you paid for, and we email a confirmation.

Get your money back

Within 14 days of your first payment, Account › Plan › Refund in full returns the whole $179 to your card and ends the plan. For a renewal charge, email us. The refund policy has the details.

Disconnect Gmail

Colorsbound can only send from your athlete's Gmail; it can't read it. To take that permission back, the athlete opens Account › Gmail and presses Disconnect Gmail, and we revoke it with Google too. Emails already sent stay in their Sent folder.

Leave or delete

An athlete can leave the family in Account; their profile and history stay with the parent. The parent can remove one athlete, or delete the whole family account, which deletes every profile, list, email and tracked link. If you can't sign in, follow the steps on the account deletion page.

College coaches

To take your work email out of our directory, use the page for coaches.