Last updated: 2026-11-02

WaveApp LLC refunds your first payment in full within 14 days. No reason is required.

1. Who refunds

Link, LLC is the merchant of record through Stripe Managed Payments for the subscription in the terms. We issue the refund, and Stripe returns it to your original payment method. Stripe and your bank control when the money arrives. This voluntary promise adds to your legal rights. EU digital-content withdrawal rights follow checkout terms. Nothing here takes away statutory rights.

2. How to ask

The parent signs in and opens Account. While the first payment is inside the window, Account shows Refund in full. One tap refunds that payment in full and ends the plan at once. If the refund fails, you can retry, and a retry never refunds twice. The window covers only the first payment, once per family. For a renewal charge, email hello@colorsbound.com from the parent's account address with the charge date. We decide those case by case.

3. After a refund

• The plan ends at once and does not renew.
• Profiles, lists, sent emails and the tracker stay. Drafting, sending and reminders stop.
• Canceling instead keeps access to the end of the paid year and refunds nothing.
• Deleting the account ends the plan without a refund. Ask for the refund first if you want one.

4. Billing errors

If you were charged twice or after cancellation, email us with the charge date. We correct billing errors and refund the difference.

5. Contact

Email hello@colorsbound.com or write to WaveApp LLC, 30 N Gould St Ste N, Sheridan, WY 82801, USA.